Two decision makers
For a child, the person on the form is usually a parent. The fields should make that obvious.
Parents and adults search orthodontics differently. The site should offer both a path, say what a consult includes, and ask the age of the patient so the schedule makes sense before anyone calls back.
Parents and adults search orthodontics differently. The site should offer both a path, say what a consult includes, and ask the age of the patient so the schedule makes sense before anyone calls back.
A few specifics for this kind of work. The contact form is the place to tell us which of them is yours.
For a child, the person on the form is usually a parent. The fields should make that obvious.
Do not publish a duration as if it were a promise. Say that the consult is where a timeline gets discussed.
If a general dentist sent them, capturing that name keeps the relationship intact after the consult.
Capability and process, for this kind of work.
Consider a Nashville-area orthodontic practice separating a child's braces consult from an adult alignment. We would look at how that business takes the work in and where it gets stuck, then agree what to change. This describes the kind of situation. It is not a named client and it is not an outcome.
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OrthodonticsDentalDavid Goncalves
A parent booking for a child and an adult asking about aligners need different pages and different questions.
A short note each month on software, automation, and online presence. No recycled posts, and no pitch dressed up as advice.
Tell us what is slowing the business down. We will say which of the work actually helps, and which of it can wait.