Community ManagementDavid Goncalves
Is Community Management Different From Posting?
Posting fills the profile. Community management answers the person who responded. You can buy a queue and still be absent.
Community Management
Community ManagementDavid Goncalves
When Do You Need a Community Manager?
Hire a community manager when real questions outgrow the kindness you can give them. Give authority with a rule, not with cheer alone.
Community ManagementDavid Goncalves
What Does Community Management Mean?
Community management is a person answering comments, reviews, and messages that deserve a human. A scheduled post does not do that work.