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Page 34 of notes on software, automation, integrations and online presence.

A shallow board holds a few stones beside a tall stack of blank paper.

David Goncalves

Should You Use a Dashboard or a Spreadsheet of Exports?

Keep the export when one person can see the change in it, and move to a dashboard when the decision needs the same view for more than one person. The service page is the conversation after that.

Two chairs face each other across a walnut table with a closed leather folder between them.

David Goncalves

When Is Business Intelligence Worth Hiring For?

Hire when the manager's question is known and the monthly sheet cannot show the source behind the answer. The service page is the conversation after that.

An empty wooden inbox tray sits beside a closed card-catalog drawer.

David Goncalves

Should Marketing Leads Land in the CRM or the Inbox?

Keep the inbox when one person can answer every enquiry from it, and land leads in the CRM when more than one person must see the same enquiry. The service page is the conversation after that.

A bowl holds a few large stones while tiny pebbles scatter across the table.

David Goncalves

Is Marketing Analytics More Than Ad Click Counts?

Treat click counts as traffic, and marketing analytics as the path from that traffic to an enquiry you recognize. The service page is the conversation after that.

A short note each month on software, automation, and online presence. No recycled posts, and no pitch dressed up as advice.

Questions?

Tell us what is slowing the business down. We will say which of the work actually helps, and which of it can wait.